Digital Interactions

Our Digital Interactions services are focused on enabling robust experience orchestration across all channels of customer engagement.

Smart mobile application CRM

A large pharmaceutical ISV in Australia with mobile-based software products to improve sales and marketing team productivity. The company services more than 6000 pharmacies.

Mobile Solution to authenticate products

The Client is an American technology company that builds trust across supply chains with solutions that emphasize direct engagement and facilitate loyalty programs.

Customer Experience




Cloud Services

Cognitive AI/ML

Customer Experience

Transform experiences at scale and speed with technology

Trisys blends applied design thinking capabilities with unique creative abilities that tie consumer behavior to business outcomes. With best-in-class experience technologists, we adopt an insight-led process for creating seamless digital experiences across multiple channels.

User centered design

  • Discovery & user journey design
  • UI & Rapid prototyping
  • User testing & validations

Immersive experiences

  • AR, VR and MR experiences


Sales, marketing and service automation systems to interact with customers and act

Trisys Customer Relationship Management capabilities enable businesses to drive better sales and relationships. We have partnered with key CRM product vendors so that customers can realize their RoI faster. We have expertise in CRM processes to help businesses develop reliable custom CRM solutions.

CRM implementation

  • MS Dynamics 365, Salesforce – Consulting, configuration, customization, migration & integration
  • Product automation testing
  • Service automation

Custom CRM Development

  • Agile development, testing, data migration
  • Risk and change management
  • Business analysis

CRM dashboards & analytics

  • Customer, Sales and marketing analytics


Seamless buying experience across channels

Trisys ecommerce services helps enterprises optimize the customer journey through enabling connected experiences that deliver relevant content and frictionless transactions regardless of channel, including web, mobile app, chatbot, social media, and whatever comes next.

eCommerce platforms

  • Adobe, Sitecore – Experience Manager, Analytics, Target, Campaign and Audience Manager
  • Product automation testing

eCommerce Solution management

  • Custom eCommerce web-site
  • eCommerce components – SEO, Gift cards, loyalty points, reviews & feedback, QR/Barcode scanner, Image-based search etc

eCommerce analytics

  • Google analytics
  • Customer personalization


Anytime, Anywhere connectivity to interact with all stakeholders

Trisys provides Mobility solutions that enable enterprises the ability to interact with customers, employees, assets, products, and other businesses in real time, anytime, and from any location. Our mobility technology expertise ensures that enterprises keep pace with accelerated proliferation of devices with multiple form factors on different platforms. We understand the importance of customer experience for any mobile solution and our team of user experience designers ensures our solutions deliver compelling and engaging experiences.

Mobile App User Experience

  • User experience
  • User analytics and behavior analysis
  • Responsive design, pixel-perfect designs

Mobility Application development

  • Native Apps (iOS and Android), Cross Platform apps
  • Apps for Smart TVs, Apple TV, Chromecast, Wearable devices, and Smart watches
  • Clickable prototypes and MVPs

Mobile app Testing & Automation

  • Functional, Security, Performance, Accessibility and Automation Testing
  • Browser Agnostic Automation
  • Web driver Automation

Mobile app integrations

  • Content management, APIs and third-party integrations
  • App upgrades to support OS changes

Cloud Services

Accelerate and scale your business with cloud

Trisys infuses engineering excellence in the design and implementation of cloud applications—across all cloud providers, third-party ecosystems and open-source technologies. We provide end-to-end cloud services from infrastructure and workload assessment, cloud readiness and adoption strategy to implementation, migration, and managed services.

By leveraging TriSys 8R Enterprise Cloud Migration Framework, we can help you develop a roadmap that factors in the key pillars of a successful journey to cloud: business, people, process and technology.

Cloud Strategy Services

  • Cloud roadmap and strategy
  • Multi-cloud strategy and cloud fitment analysis
  • Cloud architecture audit
  • Cloud readiness assessment

Cloud Migration Services

  • Cloud to Cloud movement
  • Migration of workloads
  • The 8R migration methodology

Cognitive AI/ML

Maximize data & analytics for better engagement with end-customers

Trisys provides Cognitive solutions that leverage human and artificial intelligence to convert data into actionable insights. Our services help organizations use cognitive AI/ML technologies for better engagement with end-customers thereby creating new business models and revenue streams

AL/ML Platforms

  • User stories implementation
  • New model implementation
  • Workflows and model metrics

Conversational Platforms

  • Chatbots
  • Speech to text search

Intelligent Document Analytics

  • Image recognition
  • OCR engines
  • Named-entity recognition systems

Digital Interactions – Success Stories